Shipping Policy

1. Order Processing

All Snapgear Sentinel™ orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a confirmation email once your order has been dispatched.

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2. Delivery Timeframes

We offer free insured courier delivery across South Africa via The Courier Guy.

Estimated delivery times:

• Major metropolitan areas: 2–5 business days

• Regional and outlying areas: 3–7 business days

Delivery times may vary slightly during peak periods.

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3. Shipping Costs

We offer free shipping on all orders within South Africa.

There are no hidden delivery fees.

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4. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email.

You can track your parcel in real time using The Courier Guy’s tracking system.

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5. Insured Delivery

All Snapgear Sentinel™ orders are shipped with insured courier delivery for your protection.

In the unlikely event that your parcel is lost or damaged in transit, please contact us immediately so we can resolve the issue.

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6. Delivery Address Responsibility

Please ensure that your shipping address is correct at checkout.

Snapgear cannot be held responsible for delays or delivery issues caused by incorrect address information.

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7. Delays & Unforeseen Circumstances

While we strive to meet all estimated delivery times, delays may occasionally occur due to courier issues, weather conditions, or high-demand periods.

If your order is delayed, please contact us and we will assist promptly.

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